Understanding the Language of Healthcare: A Guide for the Community
- dkmmd2002
- Aug 25
- 3 min read
A publication of AHAD Health & Wellness and Dr. Derrick Mobley
Why This Blog Matters
Health is wealth—but only if you understand how to protect it.
As an African-American and retired physician who has seen the inside of exam rooms from both sides—the doctor’s chair and the patient’s bed—I know firsthand how confusing and overwhelming the language of healthcare can be. This small booklet is a bridge. It’s designed to help you and your family become confident, informed, and powerful in any medical setting.
What is Health Literacy?
Health Literacy is your ability to get, understand, and use information to make good decisions about your health.
Simple Definition:
Health literacy means knowing how to talk to your doctor, read a prescription, understand test results, and take care of your health day-to-day.
Why It Matters:
People with strong health literacy are less likely to end up in the ER.
They take medications correctly.
They understand the risks and benefits of treatment options.
They live longer, healthier lives.
Cracking the Code – Common Healthcare Terms
Term | Plain English |
Chronic | Long-lasting (e.g., high blood pressure, diabetes) |
Acute | Sudden or severe (e.g., heart attack, stroke) |
Primary Care | Your main doctor or clinic |
Specialist | A doctor who focuses on one part of the body or a disease |
Co-pay | The amount you pay when you visit a doctor |
Deductible | What you must pay before your insurance starts helping |
Preventive Care | Care to keep you healthy before you get sick |
How to Speak Up in Medical Settings
You have the right to understand your care. Don’t be afraid to ask questions.
Say These:
“Can you explain that in another way?”
“What are my options?”
“What happens if I do nothing?”
“Can you write that down for me?”
“Can I bring someone to help me understand?”
Don’t Do This:
Don’t nod and pretend to understand when you don’t.
Don’t leave the clinic confused.
Don’t ignore your medication instructions—ask for help.
Reading Prescriptions and Medical Labels
Look for these things on your medicine bottle:
Name of the drug
How much to take (e.g., 2 pills twice a day)
When to take it (with food, in the morning, etc.)
Possible side effects
If you’re unsure, talk to the pharmacist. That’s their job!
Navigating Health Systems and Insurance
Understanding how the system works helps you get better care and avoid bills you didn’t expect.
Basic Tips:
Choose a primary care doctor you trust.
Know which clinics and hospitals take your insurance.
Keep your health insurance card with you.
Use free or low-cost resources (clinics, Medicaid, Medicare, health fairs).
Cultural Competency and Speaking Your Truth
Many of us don’t feel heard in medical settings. Racism, bias, and distrust have built real barriers. But you deserve quality care, and your voice matters.
You Can Say:
“I don’t feel heard. Can you explain that again?”
“I want to be a part of this decision.”
“Can I speak to someone who understands my culture or background?”
Tools and Resources
Apps & Websites:
MedlinePlus.gov (plain language health info)
MyChart (for managing your doctor visits and test results)
People You Can Turn To:
Patient Navigators (like us!)
Social Workers
Health Coaches (like us!)
Your pharmacist
Community health workers
Becoming Your Own Advocate
🔑 Keys to Mastering Health Literacy:
Ask questions
Bring a notebook or trusted friend
Look up unfamiliar terms
Don’t stop until you understand
Final Thoughts
My medical license may be retired, but my purpose is not.
As a physician, I’ve experienced the best and worst of healthcare. But I believe in your power and you should, too. When we understand the system, we can protect ourselves, our families, and our future. Health literacy is the beginning of that journey.
Let’s walk it together. Leave comments below and visit our FaceBook page
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